Privacy Policy

Effective Date: June 17, 2026

K9cation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information provided by our clients when using our website, mobile applications, services, and facilities.

By using our website, services, or entering our property, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal information including, but not limited to:

• Client name, address, email address, and phone number

• Emergency contact information

• Dog information (name, breed, age, vaccination records, medical notes, behavior history)

• Payment and billing information

• Appointment history and service preferences

• Communications sent to or from K9cation (email, text messages, app messages)

• Photos and videos of dogs and owners (as authorized)

We collect this information through our website, booking systems, Paw Partner, in-person interactions, social media communications, and other communications with clients.

How We Use Your Information

Information collected is used to:

• Provide daycare, boarding, training, grooming, and related services

• Maintain accurate health, vaccination, and safety records

• Communicate regarding appointments, services, updates, and policies

• Process payments and manage accounts

• Improve our services and client experience

• Comply with Colorado law, PACFA regulations, insurance requirements, and other legal obligations

• Share photos, updates, and promotional content as authorized by the client

We do not sell, rent, or trade your personal information to third parties.

Communication Consent

By providing your contact information, you consent to receiving communications from K9cation, including:

• Appointment confirmations and reminders

• Service updates and notifications

• Account-related communications

• Important policy, safety, and emergency communications

• Marketing communications, newsletters, and promotional offers (where permitted)

You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly. Transactional, safety-related, and legally required communications may still be sent when necessary.

Payment Information

Payment information is processed securely through third-party payment processors. K9cation does not store full credit card numbers or banking information on its servers.

Sharing of Information

We may share information only when reasonably necessary:

• With veterinarians, emergency clinics, or animal care professionals when medical care is required

• With regulatory agencies when required by law

• With software providers, payment processors, booking platforms, and service providers who assist in operating our business

• With insurance carriers, legal counsel, or law enforcement when necessary to protect rights, safety, or comply with legal obligations

These third parties are expected to maintain appropriate confidentiality and security protections.

We do not disclose personal information to third parties for their independent marketing purposes.

Photos, Videos & Media

Subject to any permissions granted through client agreements, K9cation may use photographs or videos of dogs and owners for marketing, educational, training, social media, website, or promotional purposes.

Clients may contact K9cation to discuss media preferences or request removal of future use where feasible.

Cookies, Analytics & Tracking Technologies

K9cation uses cookies and similar technologies to improve website functionality, enhance user experience, analyze website traffic, and support marketing efforts.

Cookies are small text files stored on a visitor's device when visiting our website. Some cookies are necessary for website functionality, while others help us understand how visitors use our website.

Google Analytics

We use Google Analytics to help understand how visitors interact with our website.

Google Analytics may collect information such as:

• Pages visited

• Time spent on pages

• Browser and device information

• Approximate geographic location

• Referral sources

• Website interaction data

This information is generally aggregated and does not directly identify individual users.

Google may process collected information in accordance with Google's Privacy Policy:

https://policies.google.com/privacy

To opt out of Google Analytics tracking, visitors may use Google's opt-out browser add-on:

https://tools.google.com/dlpage/gaoptout

Cookie Consent

Where required by applicable law, visitors may be presented with a cookie consent banner that allows them to accept, reject, or manage certain categories of cookies.

Visitors may also control cookies through their browser settings. Disabling cookies may affect website functionality.

Marketing & Advertising Technologies

K9cation may use advertising and remarketing technologies provided by Google, Meta (Facebook), or other advertising platforms to better understand marketing performance and improve advertising effectiveness.

These technologies may use cookies or similar tracking mechanisms and may collect information regarding interactions with our website and advertisements.

Users may manage advertising preferences through their browser settings and the privacy controls provided by the applicable advertising platform.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While no security system can guarantee absolute security, we use industry-standard practices designed to protect client information.

Data Retention

Client information is retained only as long as reasonably necessary to:

• Provide services

• Meet legal and regulatory requirements

• Comply with insurance obligations

• Resolve disputes

• Maintain business records

Records may be retained after services conclude when required by law or for legitimate business purposes.

Children's Privacy

K9cation does not knowingly collect personal information from children under the age of 18 without parental or guardian consent.

Your Privacy Rights

Subject to applicable laws, you may request to:

• Review personal information we maintain about you

• Update or correct inaccurate information

• Request deletion of personal information that is no longer required

Deletion requests may be denied when retention of information is necessary for legal, regulatory, insurance, safety, contractual, dispute-resolution, or legitimate business purposes.

To submit a privacy-related request, please contact us using the information provided below.

Third-Party Services & Links

Our website may contain links to third-party websites, applications, or services.

Services used by K9cation may include:

• Paw Partner

• Payment processors

• Social media platforms

• Google services

• Other business software providers

These third parties operate under their own privacy policies, and K9cation is not responsible for their privacy practices or content.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in laws, regulations, technology, or business operations.

Any updates will be posted on our website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

K9cation
Email: k9cation@gmail.com
Phone: (720) 546-7837
Website: https://www.k9cation.com